Dodgy parking company using threats to collect on Lidls ticket
At the start of february I received a parking fine for parking over the time in the Greenock branch of Lidl's. I disputed this and on 27 February received a letter to say that they agreed to waive this charge and would notify TPS Parking Solutions of this arrangement. In between this I had sent a cheque for £45 to TPS just in case. However, this was returned to me as, in all innocence, I had forgotten to sign it. At this time I was still waiting for the result from Lidl but had received a letter in response to my letter asking for further details. I sent a copy of this letter to TPS who in return wrote to me saying that "further to your representations, we will hold this charge at the current status for a further 114 days from the date of this letter". The letter is dated 26 Feb. Lidl waived the parking charge in a letter dated 27 February. TPS however sent me a further "Legal Action Pending" letter dated 12 March. In response to this I sent them an e:mail saying that the fine had been waived. They replied that they were still looking for payment. I called Lynn Hynds of Lidl at this who said that she would contact TPS again telling them to forget it. Yesterday (30 April) I received a Bailiff Appointed notice from the National Enforcement Services with an amount due of £142.31 for this fine and saying interest is accumulating and that a bailiff may attend with a warrant and remove goods or vehicle. Can you advise please?
There has been no offence committed and collecting the amount is unenforceable without the order of a court.
You should inform them that their charges are not incurred by writing to both National Enforcement Services and TPS Parking Solutions detailing the events and correspondence (enclosing any supporting paperwork as photocopies).
Add that you regard their attempts to collect undue debts in this manner as deception and harassment and if you hear from either company again regarding this matter other than to say it is closed or anyone contacts you or attends your premises, you will be informing both Trading Standards and the police.
Send the letters recorded delivery. Copy in the lady at Lidls and keep a copy for your file.
If they come back to you with anything other than capitulation you should report them to Trading Standards and the police.
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